License checking issue #304

New Issue

2025-12-30T02:20:31+01:00

adam commented

2025-12-30 02:20:31 +01:00

Originally created by @polarimetric on GitHub (Nov 11, 2021).

AlDente is complaining that I have "no connection," saying that it "needs to check if my license is valid once every 10 days." My internet connection is otherwise functional. Because AlDente thinks I don't have an internet connection, my Pro license features have been deactivated. I'm running 1.0.9 and this just started happening tonight. Is there an issue with whatever server is used for the license checking?

Originally created by @polarimetric on GitHub (Nov 11, 2021). AlDente is complaining that I have "no connection," saying that it "needs to check if my license is valid once every 10 days." My internet connection is otherwise functional. Because AlDente thinks I don't have an internet connection, my Pro license features have been deactivated. I'm running 1.0.9 and this just started happening tonight. Is there an issue with whatever server is used for the license checking?

adam closed this issue

2025-12-30 02:20:31 +01:00

adam commented

2025-12-30 02:20:31 +01:00

@polarimetric commented on GitHub (Nov 11, 2021):

An update: I appear to have resolved this issue for now by completely removing AlDente, reinstalling it, and re-entering my license information. Since no one else has raised the same issue, it's possible this was just a bizarre fluke on my end. I did recently get a new laptop, so it's possible something weird happened with the migration.

@polarimetric commented on GitHub (Nov 11, 2021): An update: I appear to have resolved this issue for now by completely removing AlDente, reinstalling it, and re-entering my license information. Since no one else has raised the same issue, it's possible this was just a bizarre fluke on my end. I did recently get a new laptop, so it's possible something weird happened with the migration.

adam commented

2025-12-30 02:20:31 +01:00

@MatthiasKerbl commented on GitHub (Nov 12, 2021):

An update: I appear to have resolved this issue for now by completely removing AlDente, reinstalling it, and re-entering my license information. Since no one else has raised the same issue, it's possible this was just a bizarre fluke on my end. I did recently get a new laptop, so it's possible something weird happened with the migration.

Hi @polarimetric,

Thank you for updating us on your issue and I am glad you could fix it. We will look into the licensing system if anything comes up again. For now, I will close this issue but feel free to write us again if anything comes up.

Cheers,

Matthias

@MatthiasKerbl commented on GitHub (Nov 12, 2021): > An update: I appear to have resolved this issue for now by completely removing AlDente, reinstalling it, and re-entering my license information. Since no one else has raised the same issue, it's possible this was just a bizarre fluke on my end. I did recently get a new laptop, so it's possible something weird happened with the migration. Hi @polarimetric, Thank you for updating us on your issue and I am glad you could fix it. We will look into the licensing system if anything comes up again. For now, I will close this issue but feel free to write us again if anything comes up. Cheers, Matthias

adam commented

2025-12-30 02:20:32 +01:00

@davidlohle commented on GitHub (Nov 23, 2021):

Hi there, I just want to echo that I had the same exact issue. It occurred after a reboot, running AlDente 1.10. It would not activate, saying that it needs a network connection. The only solution was to uninstall and re-install.

@davidlohle commented on GitHub (Nov 23, 2021): Hi there, I just want to echo that I had the same exact issue. It occurred after a reboot, running AlDente 1.10. It would not activate, saying that it needs a network connection. The only solution was to uninstall and re-install.

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Reference: starred/AlDente-Battery_Care_and_Monitoring#304