Can't get Aldente to install on 11.2.3 #107

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opened 2025-12-30 01:33:36 +01:00 by adam · 14 comments
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Originally created by @AppleRobert on GitHub (Mar 10, 2021).

Screen Shot 2021-03-09 at 6 48 08 PM I just did a fresh install of 11.2.3 and installed AlDente. When I try to open it, I get 2 messages a) AlDente will damage my computer. You should move it to the trash. b)You don't have permission to open the application AlDente. contact your computer or network admin for assistance.

I have made sure I am right clicking on the app in the applications folder. I didn't have this problem in prior releases of Big Sur.

Edited to add: I also tried installing the prior version of AlDente and got the same results.

Originally created by @AppleRobert on GitHub (Mar 10, 2021). <img width="611" alt="Screen Shot 2021-03-09 at 6 48 08 PM" src="https://user-images.githubusercontent.com/79120565/110555078-efa21e00-8109-11eb-9c17-018874286129.png"> I just did a fresh install of 11.2.3 and installed AlDente. When I try to open it, I get 2 messages a) AlDente will damage my computer. You should move it to the trash. b)You don't have permission to open the application AlDente. contact your computer or network admin for assistance. I have made sure I am right clicking on the app in the applications folder. I didn't have this problem in prior releases of Big Sur. Edited to add: I also tried installing the prior version of AlDente and got the same results.
adam closed this issue 2025-12-30 01:33:36 +01:00
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@ghost commented on GitHub (Mar 10, 2021):

The same thing is happening to me on Big Sur beta 11.3 beta. It started happening after I enabled kernel extensions for an unrelated app.

The notice about malware goes away when I click to override system malware protections after clicking get info for the app, but it still says I don't have permission to open it.

Macbook Pro 13" M1

@ghost commented on GitHub (Mar 10, 2021): The same thing is happening to me on Big Sur beta 11.3 beta. It started happening after I enabled kernel extensions for an unrelated app. The notice about malware goes away when I click to override system malware protections after clicking get info for the app, but it still says I don't have permission to open it. Macbook Pro 13" M1
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@tornupnegatives commented on GitHub (Mar 10, 2021):

Also experiencing this issue on 11.2.3 (MacBook Pro 2019 15" - Intel)

@tornupnegatives commented on GitHub (Mar 10, 2021): Also experiencing this issue on 11.2.3 (MacBook Pro 2019 15" - Intel)
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@Allistah commented on GitHub (Mar 10, 2021):

I was able to get this to work on 11.2.2 - I was getting the same problem. This fixed it for me. Try this out and post if it helped you too. This is what I ran at the terminal:

codesign --force --deep --sign - /Applications/AlDente.app

Hope this helps!

@Allistah commented on GitHub (Mar 10, 2021): I was able to get this to work on 11.2.2 - I was getting the same problem. This fixed it for me. Try this out and post if it helped you too. This is what I ran at the terminal: `codesign --force --deep --sign - /Applications/AlDente.app` Hope this helps!
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@tornupnegatives commented on GitHub (Mar 10, 2021):

I was able to get this to work on 11.2.2 - I was getting the same problem. This fixed it for me. Try this out and post if it helped you too. This is what I ran at the terminal:

codesign --force --deep --sign - /Applications/AlDente.app

Hope this helps!

This fixed the permissions issue, but it is still not working 100%. AlDente asks for my password at startup each time, but reports that the helper is not found

@tornupnegatives commented on GitHub (Mar 10, 2021): > I was able to get this to work on 11.2.2 - I was getting the same problem. This fixed it for me. Try this out and post if it helped you too. This is what I ran at the terminal: > > `codesign --force --deep --sign - /Applications/AlDente.app` > > Hope this helps! This fixed the permissions issue, but it is still not working 100%. AlDente asks for my password at startup each time, but reports that the helper is not found
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@Allistah commented on GitHub (Mar 10, 2021):

The codesign command above was needed but not enough by itself. You also have to right click the app -> Get Info and then check the box called "Override Malware Protection". Then it will open.

But now the problem is the helper won't install. When you open the options this is the error:

Helper v10: not found!

Clicking the button to reinstall the helper doesn't help to fix it.

@Allistah commented on GitHub (Mar 10, 2021): The codesign command above was needed but not enough by itself. You also have to right click the app -> Get Info and then check the box called "Override Malware Protection". Then it will open. But now the problem is the helper won't install. When you open the options this is the error: Helper v10: not found! Clicking the button to reinstall the helper doesn't help to fix it.
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@Allistah commented on GitHub (Mar 10, 2021):

Yeah, it is having trouble installing the helper. Thats why it is asking for your password - for permissions to attempt the install of the helper which is not working. So it asks every time. I'm seeing the same thing. This is on a 2018 13" MacBook Pro running 11.2.2.

@Allistah commented on GitHub (Mar 10, 2021): Yeah, it is having trouble installing the helper. Thats why it is asking for your password - for permissions to attempt the install of the helper which is not working. So it asks every time. I'm seeing the same thing. This is on a 2018 13" MacBook Pro running 11.2.2.
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@CoachM commented on GitHub (Mar 10, 2021):

Same issue here

@CoachM commented on GitHub (Mar 10, 2021): Same issue here
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@malaltot commented on GitHub (Mar 10, 2021):

Same

@malaltot commented on GitHub (Mar 10, 2021): Same
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@teitoku1006 commented on GitHub (Mar 10, 2021):

I'm having the same problem after upgrade to 11.2.3: I shutdown my machine and when I turn on it's no longer work

@teitoku1006 commented on GitHub (Mar 10, 2021): I'm having the same problem after upgrade to 11.2.3: I shutdown my machine and when I turn on it's no longer work
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@longalong commented on GitHub (Mar 10, 2021):

same

@longalong commented on GitHub (Mar 10, 2021): same
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@WNDRKND commented on GitHub (Mar 10, 2021):

Same here. Not working on 11.2.3 M1 MacBook Air.

@WNDRKND commented on GitHub (Mar 10, 2021): Same here. Not working on 11.2.3 M1 MacBook Air.
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@WNDRKND commented on GitHub (Mar 10, 2021):

I was able to get this to work on 11.2.2 - I was getting the same problem. This fixed it for me. Try this out and post if it helped you too. This is what I ran at the terminal:

codesign --force --deep --sign - /Applications/AlDente.app

Hope this helps!

This does not fix the permission problem for me. Terminal gives me this error message:

codesign --force --deep --sign - /Applications/AlDente.app
/Applications/AlDente.app: replacing existing signature
xcrun: error: unable to load libxcrun (dlopen(/Library/Developer/CommandLineTools/usr/lib/libxcrun.dylib, 0x0005): could not use '/Library/Developer/CommandLineTools/usr/lib/libxcrun.dylib' because it is not a compatible arch).
/Applications/AlDente.app: the codesign_allocate helper tool cannot be found or used
In subcomponent: /Applications/AlDente.app/Contents/Library/LoginItems/LaunchAtLoginHelper.ap
@WNDRKND commented on GitHub (Mar 10, 2021): > I was able to get this to work on 11.2.2 - I was getting the same problem. This fixed it for me. Try this out and post if it helped you too. This is what I ran at the terminal: > > `codesign --force --deep --sign - /Applications/AlDente.app` > > Hope this helps! This does not fix the permission problem for me. Terminal gives me this error message: ``` codesign --force --deep --sign - /Applications/AlDente.app /Applications/AlDente.app: replacing existing signature xcrun: error: unable to load libxcrun (dlopen(/Library/Developer/CommandLineTools/usr/lib/libxcrun.dylib, 0x0005): could not use '/Library/Developer/CommandLineTools/usr/lib/libxcrun.dylib' because it is not a compatible arch). /Applications/AlDente.app: the codesign_allocate helper tool cannot be found or used In subcomponent: /Applications/AlDente.app/Contents/Library/LoginItems/LaunchAtLoginHelper.ap ```
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@tosbsas commented on GitHub (Mar 10, 2021):

awfully silent here

@tosbsas commented on GitHub (Mar 10, 2021): awfully silent here
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@MatthiasKerbl commented on GitHub (Mar 10, 2021):

Hi Guys,
We are very sorry for the inconvenience with AlDente.
A new fixed version was just released:

"Because of an expired signing certificate, macOS shows a security warning for older versions of AlDente.
This has been fixed with this new (notarized!) update.

For anyone who still has problems (regarding old helper versions that are now marked as a "threat" by MacOS), please try the following steps:

Delete /Library/LaunchDaemons/com.davidwernhart.Helper.plist

Delete /Library/PrivilegedHelperTools/com.davidwernhart.Helper

Restart your MacBook

Install this new version of AlDente as usual"

Best regards,
David & Matthias

@MatthiasKerbl commented on GitHub (Mar 10, 2021): Hi Guys, We are very sorry for the inconvenience with AlDente. A new fixed version was just released: "Because of an expired signing certificate, macOS shows a security warning for older versions of AlDente. This has been fixed with this new (notarized!) update. For anyone who still has problems (regarding old helper versions that are now marked as a "threat" by MacOS), please try the following steps: Delete /Library/LaunchDaemons/com.davidwernhart.Helper.plist Delete /Library/PrivilegedHelperTools/com.davidwernhart.Helper Restart your MacBook Install this new version of AlDente as usual" Best regards, David & Matthias
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Reference: starred/AlDente-Battery_Care_and_Monitoring#107